Combining electronic record keeping and practice management for the first time, Family First Medical Clinic PLLC selects the 2011 Waiting Room Solutions Family Practice Web Based Electronic Health Record (EHR) and Practice Management System (PM) V4.0.

Family First Medical Clinic PLLC, located in Plaquemine, LA, has selected the 2011 Waiting Room Solutions Family Practice Web Based EHR and PM V4.0. This Family Practice Specialty EHR and PM will allow the practice to manage all office activities through one fully integrated and secure system.

Goshen, New York— Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Family First Medical Clinic PLLC has chosen the 2011 Waiting Room Solutions Family Practice Web Based Electronic Health Record (EHR) and Practice Management System (PM) V4.0.

Family First Medical Clinic PLLC was founded in Plaquemine, LA in 2001. Founder Dr. Antonio D. Edwards has over thirteen years of clinical experience, nine of which have been with this family care practice. Most of the practice’s patients come from a rural area with no local hospital, and they possess a mix of self-pay, Medicare, Medicaid and traditional insurance. Typical appointments include follow-ups for chronic ailments, comprehensive physicals, PAP’s and immunizations, and in addition to office visits Dr. Edwards sees patients in hospitals, nursing homes and patient homes. Family First Medical Clinic previously used another EHR system, but through research and interaction with the WRS staff, found that the WRS system would best fit practice needs.

2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 has earned its designation as a fully CCHIT Certified® 2011 Ambulatory EHR with an additional certification for Child Health and a four star rating for usability. The system received these certifications after undergoing testing to inspect the integrated functionality, interoperability, security and usability of the EHR. Additionally, the Waiting Room Solutions EHR and PM prepares practices to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS). Meeting these requirements will allow practices to be eligible to receive government incentives under the American Reinvestment and Recovery Act (ARRA).

Patient Registration Form for EHRFurthermore, the Waiting Room Solutions Family Practice EHR and PM has been specifically designed to maximize the efficiency, profitability and patient care of a family practice. The system facilitates charting with specialty point-and-click templates, which allow physicians to chart faster and reduce chart processing expenses. Some of the pre-made templates include those for chest pain, well/sick baby exams, comprehensive pediatric visits, abdominal pain, physical exams, immunizations, health screening and referral letters. The system also increases the uniformity and accuracy of medical records for physicians and insurers through automated ICD/CPT coding. Other features integrated into the software include lab interfaces, electronic prescribing and medication management, EKG integration, standardized family practice procedure notes and document management, and an order tracking system.

Through the use of the Waiting Room Solutions EHR for a Family Practice, Family First will be given the information mobility and security that it has been seeking. Providers see patients in the office, hospitals, nursing homes and residences, and the web-based nature of the system ensures that they will be able to access patient records and practice information from all visit locations. Furthermore, the practice expressed the desire to be able to back-up patient information; WRS securely stores patient data through the internet, so it can still be accessed remotely even if there is a problem with office hardware.

The Waiting Room Solutions system will also manage Family First’s communication with third parties, such as pharmacies and laboratories, with ease and efficiency. WRS is a fully certified SureScripts Solution Provider, which means that the system can process new Rx and Rx renewals for both retail and mail-order, as well as Rx history, eligibility and formulary, Rx cancellation and ERx reporting. This electronic pharmacy link will save time for both provider and patient while ensuring that prescriptions are accurate and updated. Furthermore, through the Medicare 2009 Electronic Prescribing Incentive, eligible providers who submit e-prescription activity through the PQRI program can receive a 2% additional incentive payment from Medicare. In addition to pharmacy connections, First Family will also benefit from the WRS system’s electronic links to major laboratories such as Quest, Labcorp and BioReference. Lab results are uniquely important to the practice, especially regarding chronic patients, and this feature allows results to be quickly processed and placed into patient charts.

“We are glad that Family First Medical Clinic has chosen to implement our Family Practice EHR and PM,” said Jeff Hirsch, COO of Waiting Room Solutions. “The practice was looking for an integrated system that could be used for both electronic records keeping and practice management activities, and the WRS system fits this criteria. We are confident that our software will be able to fulfill all of the practice’s operating needs.”

About Waiting Room Solutions

Waiting Room Solutions is the leading web-based provider of fully integrated EMR and Practice Management software solutions for over 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. 2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 is a CCHIT Certified® 2011 Ambulatory EHR. Waiting Room Solutions is also a Surescripts® Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) V4.0. The EMR and PMS V4.0 is Surescripts certified for prescription routing messaging. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

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Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

Need help in understanding and adopting to electronic health records (EHR)? Regional Extension Centers (REC) will assist doctors and other providers in the adoption and meaningful use of EHR systems; learn more about REC at (

Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at