As a house call medical service provider, Allen Medical Group will greatly benefit from the remote access capabilities of the Waiting Room Solutions Electronic Health Record (EHR) and Practice Management System (PM).

The Allen Medical Group, a California based multi-specialty practice, has selected Waiting Room Solutions as its EHR and PM solution. Since the practice solely sees patients in their homes, this web-based EHR and PM will be especially useful to record patient information from remote locations.

 Goshen, New York — Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that the Allen Medical Group has chosen the Waiting Room Solutions Electronic Health Record (EHR) and Practice Management System (PM) for implementation.

The Allen Medical Group, a California based multi-specialty practice, has been in operation for seven years. Avionne P. Allen-Singh is the President and CEO of the practice, which has one part-time and three full-time providers. The practice provides house call medical services to its patient base, which predominately includes senior citizen care, chronic stable from low to high complexity, physical, occupational and speech therapy, baby deliveries and pre and post natal care, and post surgical and hospital patients. The practice handles a variety of specialties such as internal medicine, family medicine, general practice, gerontologist, OB/GYN, general surgery, dentistry and speech pathology, and is open to adding additional specialties as required by patients’ needs. The Allen Medical Group chose to switch to the Waiting Room Solutions EHR and PM software because the practice felt that the system could be customized to fit its specific needs. As such a versatile practice in both specialty and location of services, this was a very important feature in selecting the best EHR and PM solution.

The Waiting Room Solutions Electronic Health Records and Practice Management System will prepare the practice to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS). Meeting these requirements will allow the practice to be eligible for the American Reinvestment and Recovery Act (ARRA) stimulus package incentive program.

Medication Management for EHRThe Waiting Room Solutions EHR and PM has been specifically designed by physicians who understand what is needed to successfully run a medical practice. This solution allows practices to improve patient communication and satisfaction while also increasing the efficiency and accuracy of charting, data input, billing and claims submissions. Some of the unique features of this system include electronic prescribing and drug interaction crosschecks, order tracking, Medicare PQRI incentive reporting, medication management, inventory management, patient portals, automated phone and email appointment reminders, and laboratory interfaces. To facilitate charting, the system provides multi-specialty CPT codes, ICD-9 crosswalks, comprehensive clinical content and templates. Furthermore, the software is compatible with the WRS Healthcare Pen, Dragon Medical Voice Recognition software, and OCR Handwriting Recognition software, all of which make charting a more timely process.

As a multi-specialty provider of off-premises medical services, Allen Medical Group will be able to significantly improve its workflow through the implementation of the Waiting Room Solutions EHR and PM. Since the WRS system is web-based, physicians will be able to virtually enter patient data from patients’ residences during and following encounters. This ability to access patient records and input information throughout the appointment will enhance the quality of the visit for both the provider and patient. Patient communication will also be strengthened through the use of the patient portal feature, which allows registered patients to electronically contact their provider with questions or concerns, schedule and confirm appointments, and more. Allen Medical Group is confident that most patients will take advantage of this new channel of connection.

In addition to compiling records from multiple locations and providing an online patient connection, the WRS system will also create a seamless interaction between different specialties.
Waiting Room Solutions EHR and PM is highly-customizable and allows specialists to use their own specialty templates without being inundated with templates from others. Since Allen Medical Group is a multi-specialty practice that serves patients with a wide variety of conditions, this feature will allow all cases to be entered into the same system without hurting workflow or causing complications. In addition to these specialty templates, charting will be further aided by the WRS Healthcare Pen and Dragon Medical Voice Recognition software, both of which have been selected by the practice. The Healthcare Pen takes traditional paper notes and then electronically copies them into patients’ charts, and the Dragon Medical software allows physicians to vocally dictate information directly into patents’ files. Dragon Medical 11 is up to 99% accurate, and includes medical vocabularies covering nearly 80 medical specialties and subspecialties. With these charting capabilities, physicians will be able to optimally navigate all patient encounters, regardless of specialty.

“Allen Medical Group has a very unique clinical setup in that all appointments are conducted in the patients’ homes, and we are glad that our EHR and PM could fit their specific needs,” said Jeff Hirsch, COO of Waiting Room Solutions. “The web-based nature of our solution will drastically elevate efficiency by allowing physicians to chart on the go, and our multi-specialty flexibility will allow the system to be customized for all patient encounters.”

About Waiting Room Solutions:

Waiting Room Solutions is a leading web-based provider of fully integrated EMR and Practice Management software solutions for the 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. Waiting Room Solutions is a Surescripts Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) v 4.0. The EMR and PMS v4.0 is Surescripts certified for prescription routing messaging. Waiting Room Solutions’ Practice Management System, Version 3, is a CCHIT Certified® 2006 Ambulatory EHR. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

Inquiries can be sent to:
Waiting Room Solutions


Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

Need help in understanding and adopting to electronic health records (EHR)? Regional Extension Centers (REC) will assist doctors and other providers in the adoption and meaningful use of EHR systems; learn more about REC at (

Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at