The newly established Heritage Immunization and Wellness Clinic chooses to invest in growth and technological development through the selection of Waiting Room Solutions Family Practice Electronic Health Record (EHR) and Practice Management System (PM).

Heritage Immunization and Wellness Clinic, a newly established family medical practice in Memphis, TN, has chosen to implement the Waiting Room Solutions Family Practice Electronic Health Record and Practice Management software. The selection of this Family Practice Specialty EHR and PM is an investment that will allow the practice to bring all office functions under one roof and to expand communication with patients.

Goshen, New York — Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Heritage Immunization and Wellness Clinic has chosen the Waiting Room Solutions Family Practice Electronic Health Record (EHR) and Practice Management System (PM) for its family medical practice.

Last year, Heritage Immunization and Wellness Clinic was established in Memphis, TN. The owner and sole practitioner is Nurse Practitioner Tara Cherry, and the practice’s specialty is family medicine with a sub-specialty in weight management. Previously, the practice did not have a website, had not used any other EHR or PM systems, and outsourced billing functions. After becoming familiar with the Waiting Room Solutions software at the Oakland Weight Loss Clinic, Ms. Cherry found that she could use this EHR and PM solution to bring all of her office functions under one roof.

Scheduler for EHRThe Waiting Room Solutions Family Practice EHR and PM has been specifically designed to maximize the efficiency of a family practice. To facilitate charting, the system provides specialty templates for chest pain, well/sick baby exams, comprehensive pediatric visits, abdominal pain, physical exams, immunizations, health screening, referral letters, and more. These point-and-click templates allow physicians to chart faster and reduce chart processing expenses. The system also offers automated ICD/CPT coding, increasing the uniformity and accuracy of medical records for physicians and insurers. Other features integrated into the software include lab interfaces with Quest, LabCorp. and others, ERx and medication management, EKG integration, standardized family practice procedure notes and document management, and an order tracking system. In addition to these features the software is also compatible with the WRS digital pen solution, which provides physicians with the benefits of an EHR while maintaining the ease of traditional paper charting.

Through the selection of the Waiting Room Solutions PM and EHR for a family practice, Heritage Immunization and Wellness Clinic has made a sound investment in the growth and structure of its newly established practice. With this software the practice will be able to extend its reach onto the internet, and Ms. Cherry is confident that patients will be receptive to this new mode of communication. Through the WRS patient portal, patients will be able to make and confirm appointments, access informational materials, and contact their provider directly, among other features. Since the practice already confirms appointments, the WRS automatic reminder system will eliminate some of this workload by automatically sending phone and email reminders after appointments are made and then again 24 hours before commitments.

In terms of charting, the practice aims to facilitate medical recording through the use of templates and the WRS digital pen solution. The digital pen can be used to take traditional paper notes, which are then electronically filed when the pen is docked in its station. The practice is also eager to manage billing activities through the WRS billing module, eliminating its current need for outsourcing. Lastly, the WRS auto-eligibility clearinghouse feature will be especially relevant to the practice since walk-ins are accepted regularly; this system can assess insurance coverage and co-pay requirements instantly for unscheduled patients, facilitating the claims process. In addition to these features, Waiting Room Solutions EHR and PM prepares the practice to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS). Meeting these requirements will allow the practice to be eligible for the American Reinvestment and Recovery Act (ARRA) stimulus package incentive program.

“We believe that our EHR and PM are a perfect fit for the needs of Heritage Immunization and Wellness Clinic,” said Lawrence Gordon, MD, founder and CEO of Waiting Room Solutions. “Our solution will allow the practice to reach its goal of bringing all clinical and business functions in-house, increasing efficiency and lowering costs.”

About Waiting Room Solutions:

Waiting Room Solutions is a leading web-based provider of fully integrated EMR and Practice Management software solutions for the 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. Waiting Room Solutions is a Surescripts Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) v 4.0. The EMR and PMS v4.0 is Surescripts certified for prescription routing messaging. Waiting Room Solutions’ Practice Management System, Version 3, is a CCHIT Certified® 2006 Ambulatory EHR. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

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Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

Need help in understanding and adopting to electronic health records (EHR)? Regional Extension Centers (REC) will assist doctors and other providers in the adoption and meaningful use of EHR systems; learn more about REC at (

Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at