In order to ensure timely and accurate charge collections, Comprehensive Orthopedics, PC, has selected the Waiting Room Solutions Orthopedics Electronic Health Record (EHR) and Practice Management System (PM).

Comprehensive Orthopedics, PC, based in Peoria, IL, has chosen to implement the Waiting Room Solutions Orthopedics Electronic Health Record and Practice Management software. The selection of this Orthopedics Specialty EHR and PM will allow the practice to streamline all administrative, clinical and billing activities into one integrated system.

Goshen, New York — Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Comprehensive Orthopedics, PC has chosen the Waiting Room Solutions Orthopedic Electronic Health Record (EHR) and Practice Management System (PM).

Comprehensive Orthopedics, PC, which is based in Peoria, IL, opened in June 2009. This dynamic practice is staffed with a physician, a surgery technician and a physical therapy assistant. In addition to treating patients for acute injury, general orthopedics, pain management, pre-op and post-op, the facility also offers on-site physical therapy and radiology. These busy providers see appointments in the office, at two hospitals, and at one surgery center. Comprehensive Orthopedics, PC used another electronic health record solution in the past, but felt that the Waiting Room Solutions software would be a better fit for the needs of its small, busy practice.

Comprehensive Orthopedics will be able to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS) with the help of the Waiting Room Solutions EHR and PM system. Meeting these requirements will allow the practice to be eligible for the American Reinvestment and Recovery Act (ARRA) stimulus package incentive program.

Physical Exam for EHRThe Waiting Room Solutions Orthopedics EHR and PM has been specifically designed for orthopedics practices in order to maximize efficiency, profitability and patient care. To quicken charting and reduce chart processing expenses, the system provides specialty orthopedics templates. To further insure the uniformity and accuracy of records for both providers and insurers, the system offers automated CPT coding and ICD-9 crosswalks. The software also facilitates labs and radiology through the integration of lab and pathology interfaces with Quest, LabCorp. and others, as well as a DICOM radiology interface for imaging systems. Other features integrated into the software include ERx and medication management, automated faxing of consult letters, automatically generated referral letters, independent medical exams and attorney charging, and inventory and DME management. In addition to these features the software is also compatible with the WRS Healthcare Pen solution, which provides physicians with the benefits of an EHR while maintaining the ease of traditional paper charting.

Through implementation of the WRS Orthopedics Specialty EHR, Comprehensive Orthopedics will be able to achieve its goal of streamlining the record keeping and claim submission processes. Through the use of specialty templates, CPT coding and ICD-9 crosswalks, the practice will be able to quickly and accurately chart its patient encounters. While these charting features ensure that visits are properly documented and capture all charges correctly, the WRS billing module and credentialing service ensure that the revenue cycle is completed timely and correctly. The module automatically receives charges, cross checks them to payer rules, and enters them for claim submission without dual entry by staff. Comprehensive Orthopedics also looks forward to utilizing the electronic patient statements and claim scrubbers provided by the software. Patient payments are automatically posted to a queue for viewing through the auto-posting feature, and the claim scrubbers reduce errors on claims in order to speed processing. Lastly, the practice will take advantage of the WRS credentialing service’s auto-eligibility in order to check patients for insurance coverage. The practice, which did not have the capabilities to check insurance in the past, will now be able to use this feature to automatically examine the patients in the daily scheduler for eligibility.

"WRS shares the control of the system, it's a team effort and your'e never left feeling like your'e on your own. We can count on receiving quick responses from the WRS support team," said Yvette Lane, office manager of Comprehensive Orthopedics.

“In addition to the charting and billing capabilities of our software, it is also important to note that our solution can improve the practices labs and radiology processes,” said Jeff Hirsch, COO of Waiting Room Solutions. “On-site labs and radiology are very integral to this practice’s operations, and our lab interfaces and ingoing/outgoing fax queues will ensure that results are quickly and easily transmitted back to the practice.”

About Waiting Room Solutions:

Waiting Room Solutions is a leading web-based provider of fully integrated EMR and Practice Management software solutions for the 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. Waiting Room Solutions is a Surescripts Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) v 4.0. The EMR and PMS v4.0 is Surescripts certified for prescription routing messaging. Waiting Room Solutions’ Practice Management System, Version 3, is a CCHIT Certified® 2006 Ambulatory EHR. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

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Waiting Room Solutions


Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

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Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at