To increase the efficiency of its busy operations, Quality Express Clinic LLC selects the 2011 Waiting Room Solutions Web Based Family Practice Electronic Health Record (EHR) and Practice Management System (PM) V4.0.

Quality Express Clinic LLC, a practice located in Wichita Falls, TX, has chosen to implement the 2011 Waiting Room Solutions Web Based Family Practice Electronic Health Record and Practice Management V4.0 software. This Family Practice Specialty EHR and PM will aid the busy practice in increasing efficiency through further integration of activities.

Goshen, New York— Waiting Room Solutions® (WRS) (, a leading web-based EHR and PM provider, announced today that Quality Express Clinic LLC has chosen the 2011 Waiting Room Solutions Web Based Family Practice Electronic Health Record (EHR) and Practice Management System (PM) V4.0 for its family medical practice.

Quality Express Clinic LLC was founded in December of 2009 in Wichita Falls, TX. The practice’s sole provider is Debra Walker, DNP, FNP, and the practice specializes in family practice medicine and walk-in urgent care services. Typical appointments include those for urgent care, new patient visits, women’s health, immunizations and well child exams, follow-ups and school and sports physicals. The practice previously used another EHR, but the WRS system was recommended by several colleagues at other clinics. Through the implementation of the Waiting Room Solutions software, Quality Express Clinic LLC hopes to increase practice efficiency through a stronger integration of patient records, billing, lab results, and other office functions.

2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 has earned its designation as a fully CCHIT Certified® 2011 Ambulatory EHR with an additional certification for Child Health and a four star rating for usability. The system received these certifications after undergoing testing to inspect the integrated functionality, interoperability, security and usability of the EHR. Furthermore, the Waiting Room Solutions EHR and PM prepares practices to meet the “meaningful use” criteria as outlined by the Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS). Meeting these requirements will allow practices to be eligible to receive government incentives under the American Reinvestment and Recovery Act (ARRA).

Patient Registration for EHRThe Waiting Room Solutions Family Practice EHR and PM has been specifically designed to maximize the efficiency of a family practice. To facilitate charting, the system provides specialty templates for chest pain, well/sick baby exams, comprehensive pediatric visits, abdominal pain, physical exams, immunizations, health screening, referral letters, and more. These point-and-click templates allow physicians to chart faster and reduce chart processing expenses. The system also offers automated ICD/CPT coding, increasing the uniformity and accuracy of medical records for physicians and insurers. Other features integrated into the software include lab interfaces with Quest, LabCorp. and others, ERx and medication management, EKG integration, standardized family practice procedure notes and document management, and an order tracking system.

Since Quality Express Clinic LLC must cope with a high volume of both scheduled patients and walk-ins, the busy practice will benefit from the use of the Waiting Room Solutions Family Practice EHR and PM. In order to maintain appropriate records without falling behind schedule, Walker needs to be able to complete her charts within a ten minute window following appointments. The WRS templates, diagnosis codes and easy-to-use charting structure make it simple for the practice to excel under these time constraints. The practice has not used templates in the past, but looks forward to their implementation to create more uniform and efficient records. Walker also enjoys the software’s ability to add addendums to previous records, further speeding charting. The WRS system also aids in the timely processing of new patients since it easily scans copies of licenses, insurance cards, special intake, assignment of benefits and privacy policy forms into newly created individual charts.

The Waiting Room Solutions electronic charts also fulfill Walker’s desire to view lab and x-ray results from the patient record without having to change programs. Labs are very important to the practice, which has a Clinical Laboratory Improvement Act (CLIA) waived lab and a draw station. Lab results are attained from Clinical Pathology Laboratories (CPL) within twenty-four hours, and off-site radiology results are also sent within the day. Through WRS this connection can be further enhanced by creating an electronic link between labs and patient medical records. The WRS Incoming and Outgoing Fax Queues are used to send and receive results, which are then automatically placed in the correct patient file where the physician can view them along with all previous records. This interface creates a more efficient system of exchange between laboratories, patients and providers.

“Quality Express Clinic LLC is a quickly growing practice which must serve a large number of scheduled and walk-in patients, and our system will aid the practice in providing both efficient and high-quality care,” said Dr. Lawrence Gordon, founder and CEO of Waiting Room Solutions. “For example, the auto-eligibility feature allows the front desk to check insurance coverage instantly, which reduces the speed of processing new patients.”

About Waiting Room Solutions

Waiting Room Solutions is the leading web-based provider of fully integrated EMR and Practice Management software solutions for over 32 medical specialties. Waiting Room Solutions seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (ERx), scheduling, website creation and content management, messaging, fax, order tracking, and billing -- all at an affordable price. 2011 Waiting Room Solutions Web Based EHR and Practice Management System V4.0 is a CCHIT Certified® 2011 Ambulatory EHR. Waiting Room Solutions is also a Surescripts® Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PMS) V4.0. The EMR and PMS V4.0 is Surescripts certified for prescription routing messaging. It has been designed and built by successful medical professionals, who leveraged their expertise to help other healthcare providers with similar issues. Waiting Room Solutions continues to be recognized for its cutting edge technology.

More information on Waiting Room Solutions can be found at: or by calling 1-866-WRS-4EMR.

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Waiting Room Solutions


Tools and Resources

Get and learn more about ARRA EHR stimulus money at (

Use this calculator to estimate the Return on Investment (ROI) before purchasing an Electronic Medical Record (EMR) / Electronic Health Record (EHR) software at (

Need help in understanding and adopting to electronic health records (EHR)? Regional Extension Centers (REC) will assist doctors and other providers in the adoption and meaningful use of EHR systems; learn more about REC at (

Read and learn how to claim your Physician Quality Reporting Initiative (PQRI) incentives at