Why is WRS EHR Software Family Practice Specific?
- Complete library of customized Family Practice templates including a number of specialties such as Pediatrics, Women's Health, Endocrinology and Internal Medicine. Charting ranges from simple charts like Well/Sick Child to more complicated like Cardiovascular.
Automated Health Maintenance Alerts and patient recall for management of Blood Pressure and more - Set up your own rules and alerts for demographics, age, sex etc.
Integrated Pediatric Dosage Calculator.
Powerful and integrated Billing and Revenue Cycle Management that gets you proper and complete reimbursement for all the services you provide. Family Practice ICD-10 and CPT Codes automatically loaded into chart and cued for billing.
Import of CBC, TSH, Women's/Men's Panels and other lab reports with Bi-directional lab interfaces. Document Management and integrated electronic fax management.
Regulatory complilance and reporting for PQRS and Meaningful Use incentive programs.
Web-based EHR for Family Practices
Content and Templates are ‘Out-of-the-Box’
The WRS Health Family Practice EHR content allows you to easily chart an encounter. Many patient encounters do not conform to a defined “template” and it is important to be able to quickly and comfortably chart. You will find your expected Family Practice-specific physical exam findings already loaded in your note. Similarly, for the Review of Systems you will find Family Practice relevant complaints and symptoms in a number of specialties. Another great feature is that the content in your note has been reviewed and refined by real family practice physicians and NPs. If you have to order multiple tests at once, the charting system allows you to do so with one button.
Routine to Complex Charting for Family Practice
When you complete a chart for a new patient exam, a Well/sick child, or something more complicated such as an infectious disease, WRS intelligent templates enable you to quickly chart out your encounter with one-click. We have a full library of templates that can be incorporated into your practice and edited to suit your practice style. If you currently have your own customized charts, they can be loaded into WRS Health as well.
Features of Your Customized Note Include:
Family Practice Specific Templates
The WRS staff has all been very helpful. Our questions are quickly answered, whether we call or email. They have a very organized approach to getting us set up. Choosing WRS was an easy decision."
Audrey Spencer, M.D.
One Step Closer Toward Meaningful Use
To achieve Meaningful Use, there are 25 rules that you must follow to gain the stimulus incentive. Among these rules, it is crucial that you maintain an active problem list, medication list, allergy list, and are able to exchange data from the Continuity of Care Record.
Among other MU Solutions, The Continuity of Care Record in the WRS Health System is an easy place to get a global snapshot view of all your patients' problems. You do not need to maintain this list as a separate function because it is automatically populated as you chart your notes.
A single-click dashboard allows you to easily access reports at one place for Meaningful Use Compliance. WRS Health provides tutorials for all of the MU criteria here.
WRS Digital Pen for Questionnaires
Innovations such as the WRS Digital Pen save time and money for your practice.
Patient Questionnaires and other types of documentation including Family History, History of diseases and contact information can be filled out by the patient in the waiting room with the WRS Digital Pen. The data from these patient forms flows seamlessly into your note without requiring the user to re-key data from the patient forms. We make this available to you in a variety of types of patient encounters. If you have your own Family Practice customized forms that you have already developed, we are able to take your own forms and have the data flow into the EMR with the WRS Digital Pen.
All your data can sit on one platform without the need to export, import, cut, or paste data or documents. When you perform procedures, we have incorporated the standard content to enable quick charting and billing of these common in-office procedures.
The Digital Pen Solution is also a perfect solution if you rely on consent forms and free text charting. Patient signatures can be captured easily using this technology.
Automated and Integrated Appointment Reminder System at No Extra Charge
The most valuable asset of a practice is the doctor's time — especially in a family medical practice. Scheduling variability due to appointments not kept or due to overbooking can cause unnecessary quiet times as well as log-jams at the front desk. WRS Health understands how your Family Practice works.
Appointment reminders are an automatic process in the WRS Health system. When an appointment is made, the patient is automatically sent an email and an automated phone call reminder, as well as an SMS Text Message. This is an integrated part of the WRS system — not a third party add-on with an interface. By automating and removing the appointment confirmation function from the front desk your staff has more time to focus on other functions that require human interaction.
Our 4-step check-in to check-out process ensures the seamless movement of patients and data through the encounter. When there are special needs associated with the encounter the front desk is alerted before the patient enters the exam room. This ensures that you have lab reports prior to entering the room. Specific types of appointments can all be customized.
When patients need to be recalled for annual visits the system does this recall function automatically. Recall emails and phone calls with an interactive voice module are automatically generated based on rules that you can setup in the WRS Health system. Based upon diagnosis, medication, laboratory values or multiple demographic criteria you can recall or alert subsets of your patients automatically.
Greenbriar Primary Care
Your Documents are Available Online – Anywhere, Anytime
Integrating documents into the electronic charting process is critical because paper forms and faxes are still a standard part of medical communication. Ultrasound Images and MRI's can be automatically captured and uploaded. Externally produced Digital X-rays and MRIs as well as other imaging reports and consultation letters can be easily scanned and imported into the chart. Based upon your setup preferences, documents can be organized based on different categories.
WRS Health is unique in the web-based EMR industry in having a completely integrated and seamless electronic fax queue. With this queue, faxes are received electronically into the system and never make it to paper. Faxes can be matched to patients and orders created for that patient. Faxes can be assigned and tasked to a provider or other office worker to act upon. A central fax queue makes all faxes available to all users regardless of the location. This is critical for offices with multiple locations.
Laboratory and Radiology Connections for a Family Practice within WRS Web-based Family Medicine EMR
WRS Health web-based EMR establishes bidirectional electronic connections to your preferred reference laboratories like LabCorp, Quest or BioReference. Similarly, we can establish an electronic connection to your local imaging facility. The WRS Health order tracking system including automated alerts and messaging makes this process seamless. Your most valuable asset in your practice is your time. You shouldn't be squandering your time chasing down lab tests or beginning patient encounters absent the information you need to treat the patient.
Billing and Revenue Cycle Management for the Family Practice
Proper and Complete Reimbursement for all the Services You Provide
As the office billing becomes an increasingly greater percentage of your annual collections, capturing all Family Practice diagnostic codes such as Chronic Bronchitis (J41.0) or a urinary tract infection (N39.0) is becoming more important than ever.
Procedure charges for things such as routine physical exams integrated with seamless charge entry relieves the provider, front desk and billing office of this laborious process and makes it automatic and systematized. When you chart your procedures, the procedure is queued for billing without the need for dual entry of data by your front desk, biller or billing service. No charges are lost in the "hand-off." Furthermore, most Family Medicine procedures are charted with one-click default templates and the pertinent data can be easily entered into the note.
Eligibility Checking Process
Eligibility checking of your patients is seamless and automatic with the WRS Health Web-based EMR. Based upon the scheduled appointment date all patients are automatically checked for up-to-date insurance and demographic data to ensure that you get paid. This is accomplished by electronic connections to the insurance companies with automatic messages sent starting 72 hours before the appointments. This takes the eligibility checking burden off of your already busy front desk. Your front desk is alerted for ineligible patients before the encounter begins so that the correct financial arrangements can be sorted out prior to the visit. Ensuring an efficient eligibility checking process relieves your billing office from chasing patients for payment or repeated submission of claims to insurance companies that won't get paid.
Maximize Patient Collections
The patient responsibility for Family Practices has now increased with larger copayments, deductible and coinsurance responsibilities. Patient collections start with ensuring the correct demographic and insurance entry of data at the front-end. We have multiple proprietary web-based processes for ensuring the integrity of the patient data. The front desk is alerted with the correct amount of the patient responsibility for co-payment, deductible and coinsurance at both check-in and check-out so that payments can be made before the patient leaves your office. When patient statements need to be mailed we offer automated mailing of statements so that your office is not burdened with printing, enveloping, stamping and mailing patient statements. The WRS Health proprietary patient collection process gives you complete control over which patients receive statements and when to escalate to the "pre-collections" process. This process sends a series of letters to your patients seeking payment at an earlier stage in the collection cycle while preserving your relationship with the patient. The earlier that patient responsibility and payment can be resolved, the greater chance there is for collection of amounts owed and there is a commensurate decrease in the need to resort to an inefficient and costly external collections process.
Integrated Credit Card Processing and Online Bill Payment
Patient payments that are made easier for the patient help ensure a timely and correct payment. Credit card processing and online bill payment are integrated into our system without having to go to a separate portal or 3rd party software. This is unique to the WRS Health system.
When payments are made to the office, associated electronic payment entry, posting and adjustments is done seamlessly without any additional work. All of the WRS Health advanced Family Practice Billing and Revenue Cycle Management tools, workflow and procedures have been designed for a billing office. By using these tools the billing office can focus their skills and attention on billing and collections processes that can't be automated and require human intervention such as claim appeals and monitoring the revenue cycle.
Marketing Your Practice with WRS Family Medicine EMR
Marketing Your Family Practice Services
Your practice's website markets your practice on the web, but also serves as an anchor for other marketing efforts of your practice. WRS Health has answers to enable you to get top listings in Google and other search engines. Your website is automatically created and maintained when you setup your practice within the WRS Health system. Search engine submissions and optimization is also managed automatically so that you are found by your current patients or patients seeking Family Medicine. You can market new procedures to current or potential patients. WRS Health provides standard content that can then be modified to suit your practice situation. We also provide search engine optimization and practice marketing services to your practice to really rev up your marketing efforts. Managing the marketing of a Family Practice shouldn't be an ad hoc event. Sustained, continued effort and management leads to results. We make this easy for you and includes all the tools you need to market your practice on one integrated platform.
Referral Management System
The excellent care you provide is the first step when marketing your Family Practice. A complete, customized and branded chart note reflects that care. The WRS Health referral management system and workflow enables you to send your customized chart note and/or a customized letter to your referring provider with a single click. Encounter note elements are automatically pulled from your note to populate your letter. All faxing of notes, letters and documents happens from the system and they are designed to highlight your practice and the care you provide. We maintain a central database of your referring doctor's fax numbers, phone numbers and addresses so there is no need to setup this feature before accessing its benefits.
Faith Family Medical
Award-Winning Advanced Patient Portal
The patient portal provided through your website and the patient messaging system help you market your practice to your patients. Patients can enter their complaints and medical conditions such as High Blood Pressure through the patient portal and this saves the patient and your office staff time when they come for their encounter —less time in the waiting room and consistent waiting times have been shown to lead to greater perceived satisfaction after a medical visit. After the encounter, based upon your diagnosis, focused and branded educational content can be printed or automatically emailed to your patients, making the patient education process automatic and integrated.