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Job Positions

We are always looking for creative, talented self-starters to join the WRS family.
Check out our open positions and fill out an application.

Patient Coordinator

Goshen NY 10924 United States

Job Summary

WRS Health is hiring a Patient Coordinator for ENT Specialty Care. This position has a strong influence on patients’ perception and their relationship with the practice. It is an integral part of many work processes that support an optimized and successful medical practice.

ENT Specialty Care is a full-service Otolaryngology practice located in Goshen, NY. In addition to General Otolaryngology, we focus on the care of patients with sinus and allergy disease.

Duties and Responsibilities:

  • Manage multiple schedules
  • Maintain a professional waiting room
  • Collect co-pays; verify insurance and prior authorizations
  • Ensure medical documents are complete and accurate
  • Manage patient intake/ check-in process
  • Other activities that promote smooth operations of a medical office.

Qualifications and Skills:

The ideal candidate is someone who is looking for an opportunity to gain experience in a healthcare setting for career advancement. They must have:

  • Bachelor's degree in Business, Marketing, or Healthcare,
  • Strong computer, business, and problem-solving skills,
  • Strong business background
  • Possess excellent interpersonal communication skills
  • Excellent organizational and time management skills

Why join us?

  • Make a positive impact on patient care by providing the best available medical practices solutions to our physician and medical practice clients.
  • Join a successful and continually growing USA-based company established in 1999 whose company size has doubled within the last 3 years.
  • Become part of a team-oriented environment.

Job Location:

  • Must be able to report in the office.

Apply Here

Software Quality Assurance Tester

Philippines

Job Summary

The Test Automation Engineer is a core role in our quality assurance strategy of continuous testing. The main objective of this position is to report bugs in the software earlier in the development process and avoid defect leakage to production. Achieving success in this position means that this automation engineer is collaborating with both the SQA and Dev teams to increase the coverage of tests, maintain the test infrastructure up and running, and keep the existing tests up and running.

Responsibilities:

  • Monitor the execution of test scripts and assess failures in test run results, assuring that bugs are reported to developers and addressed by them.
  • Develop and maintain UI and API automated regression tests written in Python.
  • Develop and maintain the Test Harness and other support tools written in Python.
  • Develop and maintain Jenkins scripted pipelines written in Groovy.
  • Participate in the team ceremonies like Scrum Calls and Sprint Planning sessions.
  • Raise test scenarios and write them as Gherkin feature files.

Qualification:

  • 3 or more years of working experience with test automation using Selenium and Page Objects design patterns.
  • Strong knowledge of REST API testing.
  • Experience with Object-Oriented Programming preferably using Python.
  • Basic knowledge of Jenkins scripted pipelines.
  • Experience with Agile techniques.
  • Experience with git platforms like GitHub, GitLab, or Gitea.
  • Good spoken communication skills.
  • Experience with manual testing processes.

Nice to Have:

  • Basic knowledge in API development using Flask.
  • Experience with non-functional testing (e.g.: performance and load testing, security testing, etc.).
  • Familiarity with Linux operating system.
  • CTFL certification or higher.

Is the work remote? YES.

Apply Here

Senior Sales Development Executive

Goshen NY 10924 United States

Job Summary

We are looking for a person who can build relationships with independent business owner physicians based on trust and integrity while effectively communicating WRS Health’s value proposition and solutions (EHR, practice management, marketing, patient communication, and revenue cycle management).

At WRS Health, we partner with clients on their journey of improving the efficiency of their practice through a systematic, focused, and proven approach so they can concentrate their attention on where it is best applied – on their patients. We view our Senior Sales Development Executive as the diagnosticians of practice management issues.

WRS Health’s solutions enable the independent business owner physician to balance the needs & demands of running a medical practice in a complex environment while still providing 5-star care to their patients.

Duties/Responsibilities

  • Practice Analysis – meeting with prospective clients and taking them through a practice analysis process.
  • Prospecting – bring our solutions to those who have not raised their hands but would benefit from our solution.
  • Working within our CRM and connected processes with an eye towards bettering our processes and intelligence of our space.
  • Execute on our brand promise.

Critical Skills/Traits:

  • Effective listening and communication skills
  • Engaging personality, and able to establish credibility with prospects.
  • Excellent problem-solving and analytical skills to access needs and clearly relate options of solutions.
  • Good at negotiating and managing complex sales cycles
  • Excels in a team environment

Benefits of the position

  • Aggressive commission structure, plus accelerator bonuses without a cap to the commission.
  • Target earning in year one is over $100K
  • Company's contribution towards benefits, including health, dental, and vision, along with a 401K matching plan.

Experience

  • Experienced in consultative orientated business.
  • Having experience in a healthcare or medical practice would provide insights and empathy towards the physician's plight.
  • Bachelor’s Degree
  • Must be a US citizen or with permission/authorization to work in the USA.

Apply Here

Technical Project Manager

Philippines

Job Summary

Lead projects that develop new solutions and enhance existing technology solutions in healthcare. TPMs provide the projects with agile or waterfall planning, execution management. The TPM is essential to facilitating meetings to connect stakeholders and reduce project delivery risks.

Activities:

  1. Support waterfall and agile project approaches/methodologies
  2. Monitor and track milestones and schedules; inclusive of status, dependencies, achievements, and risks/issues
  3. Organize and conduct escalation, blocker removal, and status meetings
  4. Uncover, triage, and highlight impediments impacting an on-time project completion
  5. Coordinate across project stakeholders and assist with internal and external communication
  6. Capture, track, monitor, and maintain estimates for project labor hours (internal/external)
  7. Organize and execute agile ceremonies such as sprint planning, demos, retrospectives as relevant to the project delivery methodology

Project Manager: Deliverables

  • Project documentation
  • Estimating and project/sprint plans
  • Milestone status and updates
  • Quarterly status review content
  • Action tracking
  • Risk and issue tracking
  • Sprint demo documentation
  • Retrospective documentation

Requirements

  • BA/BS degree or equivalent work experience,
  • Minimum of 5 years of project management experience and 2 years leading sprints
  • Project Manager /Scrum Master experience.
  • Deep understanding of the fundamentals of iterative and incremental development.
  • Strong understanding of SDLC and Agile procedures to predict the development teams’ needs
  • Passionate commitment to delivering products on time
  • Deep understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning
  • Background in software development on a single SaaS codebase, preferably.

Is the work remote? YES.

Apply Here

Software Technical Writer

Philippines

Job Summary

The purpose of the role is to provide the bridge from past to future development of our application through process and product documentation. Future developers needing to work in that area of code or function should be able to refer to the technical documentation to understand the structure and build, standards Architecture, etc. Development process documentation.

We are looking for a Technical Writer to author, edit and review software development process documentation. You will be working with internal resources, interviewing software developers, and attending engineering meetings to gather, write and publish technical information for developers. As the technical writer at WRS Health, you are motivated, creative, and able to grow well in the fast-paced culture of an evolving company that uses agile methodologies. You must have strong writing skills, and the ability to integrate technical content from an SME and create cohesive documentation that clearly explains the processes of our software development. We like to move quickly together and are able to thrive under pressure and enjoy team success.

Job Responsibilities

  1. Write easy-to-understand descriptive documentation and guides that describe the technical aspect of our software as a service in EHR and Practice Management
  2. Prepare, review, revise and maintain technical documents including software and system engineering system operations, testing, and software documentation.
  3. Maintain a library of application documentation, cataloging it for internal use.
  4. Write, format, edit review, and proof procedural and technical information for technical and non-technical users.
  5. Regular use of content management system to manage the lifecycle of technical documentation including draft, review and publish phases.
  6. Include preparing, reviewing, revising, and maintaining technical documents, including software and systems engineering, system operations, testing, and user documentation

Qualifications

  • University degree in Computer Science, Engineering or equivalent preferred
  • Proven working experience in technical writing of software documentation, especially in the areas of User Interface Style Guides, Database Design Guides, Coding Standards, and Testing Standards
  • 3-5 years of experience required in an IT development environment preferably in an Agile/Scrum environment.
  • Strong technical aptitude- Ability to quickly learn new concepts and tools.
  • Basic familiarity with the SDLC and software development
  • Ability to analyze and synthesize complex content
  • Excellent writing, editing, and communication skills

Why join us?

  • Make a positive impact on patient care by providing the best available medical practices solutions to our physician and medical practice clients.
  • Join a successful and continually growing USA-based company established in 1999 whose company size has doubled within the last 3 years.
  • Become part of a team-oriented environment.

Is the work remote? YES.

Apply Here

Can’t find the opportunity you are looking for?

Send us your resume today: Careers@wrshealth.com.

Application Process

We will carefully review your background against our current openings. A member of our Human Resources department will be in touch with you if we think we’re a match.

Please note: Solicitations from agencies or headhunters will not be accepted.

WRS Health is an Equal Opportunity Employer, dedicated to a work environment free of discrimination based on age, color, religion, gender, national origin, age, marital or veteran status or any other protected category.

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