Job Summary

The purpose of the role is to provide the bridge from past to future development of our application through process and product documentation. Future developers needing to work in that area of development or function should be able to refer to the technical documentation to understand the structure and build, standards Architecture, etc. Development process documentation.

We are looking for a Technical Writer to author, edit and review software development process documentation. You will be working with internal resources, interviewing software developers, and attending engineering meetings to gather, write and publish technical information for developers. As the technical writer at WRS Health, you are motivated, creative, and able to grow well in the fast-paced culture of an evolving company that uses agile methodologies. You must have strong writing skills, and the ability to integrate technical content from an SME and create cohesive documentation that clearly explains the processes of our software development. We like to move quickly together and are able to thrive under pressure and enjoy team success.

Job Responsibilities

• Write easy-to-understand descriptive documentation and guides that describe the technical aspect of our software as a service in EHR and Practice Management
• Prepare, review, revise and maintain technical documents including software and system engineering, system operations, testing, and software documentation.
• Maintain a library of application documentation, cataloging it for internal use.
• Write, format, edit review, and proof procedural and technical information for technical and non-technical users.
• Regular use of content management system to manage the lifecycle of technical documentation including draft, review and publish phases.
• Include preparing, reviewing, revising, and maintaining technical documents, including software and systems engineering, system operations, testing, and user documentation
• Outline and document operational procedures and processes
• Assist in technical requirement documents for compliance

Qualifications

• University degree in Information Technology, Computer Science, Engineering or equivalent preferred
• Proven working experience in technical writing of software documentation, especially in the areas of User Interface Style Guides, Database Design Guides, Coding Standards, and Testing Standards
• 3-5 years of experience required in an IT development environment preferably in an Agile/Scrum environment.
• Strong technical aptitude- Ability to quickly learn new concepts and tools.
• Knowledge in SDLC and software development
• Ability to analyze and synthesize complex content
• Excellent writing, editing, and communication skills

Why join us?

• Make a positive impact on patient care by providing the best available medical practices solutions to our physician and medical practice clients.
• Join a successful and continually growing USA-based company established in 1999 whose company size has doubled within the last 3 years.
• Become part of a team-oriented environment.

Is the work remote? YES.

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