Category: Online Reputation

Have you ever received a negative review from a patient? You are not alone. Negative or unfavorable reviews are sometimes inevitable. They are part of […]

In our last blog, the spotlight was on digital thought leadership marketing. Many practices choose to begin their thought leadership journey by optimizing their digital […]

It’s been said that a happy customer will tell one person about their experience but an unhappy customer will tell ten. Add the web to the mix, and we are talking about orders of magnitude more people who will get an earful of the either positive or negative information.